Terms & Conditions, Refund Policy, Pricing & Promotion Policy.
The guidelines that keep our market functioning are described in this text.
The terms and conditions of our site workofficially are stated below. This applies to our site workofficially.com and all the sites and apps related to it. These criteria holds good for all the registered users and also the casual visitors on this site.
Please take the time to thoroughly read these guidelines before using our website.
Pertaining to rights and third party contents.
You as a registered or unregistered user (depending upon your status) have have limited access to our site. You are allowed to make use of our services unaltered as long as you abide with our terms and conditions. We strive to provide authentic and accessible services throughout but cannot assure that it is so. We also own the right to terminate any service at any point of time without any prior notice. We also retain the right to terminate your access any anytime if we find out that you are not abiding by our terms and conditions. In such situations we will notify you to stop using our site and its services. We also hold rights to our intellectual properties like trademarks copyrights and patients. You are allowed to use our services but that does not mean you can use our intellectual properties. Similarly other products, company names, logos etc you see on work officially are trademarked by our respective partners and cannot be used by others.
What is permitted for You
You are souly responsible for your content. In other words, workofficially does not hold any responsibility on what you share, save or post on the site. In case of any claims or complaints, you alone will be held blame for it. On the other hand, others have some rights over your posts which include the right to use, copy and share your content as long as it is covered under our terms and conditions. In addition, each one is responsible for his/her content on our site i:e we are not responsible for any third party links, websites and applications which are posted on workofficially. They are officially owned and run by the individual third parties. If at any point of time you feel that any content on workofficially violates your rights, you can raise a complaint and have it removed. Here is the step by step process on how to report. Not for personal or consumer use, our website and services were designed for commercial usage. We operate our marketplace to make it easier for users to find one another, form working connections, and send and receive payment for the work they do.
Things that you are prohibited on workofficcially
workofficially is very particular about misusing our services. Simply put, you are not permitted to use our services for anything that is against the law, dishonest, or hurtful, or to encourage others to do so. You shouldn't think something is permitted just because it isn't listed on one of the lists below. Contact us to double-check if in question. You cannot post, share, or influence any activity that is illegal or defamatory, aggressive, hateful, or harassing sexually, whether generally or toward a particular individual or group (or incites others to do so), including anyone who belongs to a class of people that is legally protected. You are not allowed to engage in any dishonest or deceptive behaviour. You may not misrepresent your background, professional experience, knowledge, or credentials, or those of others. Everyone must be treated with respect and be considered equal.
Implementing our Terms and Conditions
This article is in relation with requesting a refund from agency or a freelancer. There is different process for requesting a refund for a fixed price contract and hourly based contract. Each of them is explained below. The request for a refund can be made within 180 days of payment.
Prerequisites oh refund.
Check if you need a refund from a previous agreement on a fixed price contract.
If you are unhappy from an hourly contract, you can file a complaint.
Before concluding a contract, kindly take into account fixing any time-logging concerns with your freelancer or agency.
Once the contract is finished, your freelancer or agency cannot make changes to their Work Diary, and logged hours for the current week cannot be refunded until you have been billed.
In cases of refunds form an agency contact our customer support and we will try to resolve the issue. You only have the customary 14 days to provide comments if you close the contract while awaiting a refund. You will no longer be able to comment publicly on the contract if you wait any longer. If you submit feedback and decide to edit it later, the freelancer or agency can enable feedback modifications. Your freelancer or agency will then decide whether to grant a complete refund, a partial refund, or no refund at all based on your request. They can proactively initiate a refund using workofficially on any active or finished contract even without making a formal request as long as:
Within 180 days after the payment, the refund is issued.
The amount of the return does not exceed what they were paid under the contract.
They have enough money to pay for the refund.
Once the freelancer or agency approves the refund, it will be promptly and instantly paid back to your original payment method. The credit might not be accessible to you for 3-5 business days. The contract won't appear on either of your work records if a refund brings the freelancer or agency's revenues down to $1 or less. Your ratings will be updated to reflect any feedback. The updating of this information can take up to 12 hours.